Note about Chains
All our chains are 24ct gold plated or silver plated display chains only
unless otherwise noted.
Currently we do not have the facility to list ring sizes in the product
description fields. Please specify the required ring size in the comments
section of the order form when ordering. Gold rings will be sized at no
charge but silver rings will incur a small surcharge.
Please note that our photos are NOT enhanced to make the opal look better
than it really is. In fact the opposite is usually the case as the photo
can only capture the opal from one angle and opal only flashes its colours
when moved around.
All Goods shipped outside Australia are TAX EXEMPT (ie exempt from our
local GST of 10%). Initial pricing shown is Inclusive of Tax for local
Please click the "More Info" link for each product to see the
tax exempt or Tax Free Price and a larger picture.
and Exchange Rates
Please note that all prices on this site are in Australian Dollars.
into any other currency please click on our Currency Calculator
at the bottom of the page (ie the green banknote).
We understand that there is only so much you can learn about a product
from looking at it on a computer screen and that when received it may
not be the same as expected. Therefore you can return any purchase within
30 days for a full refund, no questions asked (excluding shipping and
insurance costs). We only require that the product be returned in original
condition and packaging.
We have made payment as easy and convenient as you could want it. There
are several different methods to pay for your order:
your credit card online
By far the most convenient method of payment, we will accept Visa, Diners
Club, MasterCard, American Express and Australian Bankcard through our
easy to use and secure payment system. Our secure server uses 128 bit
SSL encryption with a shared Thawte Certificate compliments of INETstore
and our web hosting service.
that all charges will be made in Australian dollars and that the invoiced
amount will be converted to your home currency at the prevailing exchange
rate by your card provider at the time the charges are posted to your
If you would prefer to complete your purchase offline, we are more than
ready to help you. Please print out your order, fill in the payment details
and simply fax or mail to us via snail mail.
PO Box 4204
MOSMAN PARK 6012
(+618) 9336 3766
Facsimile: (+618) 6210 1766
All goods are shipped overseas are sent using International Air Post or
EMS Speedpost and are insured for the full purchase price. Pricing is
as shown when you "Checkout". Most goods are shipped within
24 hours of ordering and you should allow 7-10 working days for postage
to most countries and about 3 working days for EMS Speedpost.
Goods delivered within Australia are shipped using Express Post and are
insured for the full purchase price.
Aussie Opals Direct believes in providing a safe and secure shopping experience
for all clients. We provide stringent and effective security measures
on our Web site. Our secure server provides 128 bit encryption with a
shared Thawte Certificate via INETstore online.
It is our
policy to never send private information, such as your credit card number,
via e-mail. In fact, this is a practice we recommend you adopt in all
of your Internet activities.
Aussie Opals Direct to accept orders only from Web browsers that permit
communication through Secure Socket Layer (SSL) technology; for example,
3.0 versions or higher of Netscape Navigator and versions 3.02 or higher
of Internet Explorer. This means you'll be unable to inadvertently place
an order through an unsecured connection.
Aussie Opals Direct collects client information to make your online shopping
experience the very best on the Internet. We respect your privacy, and
we assure you that we will maintain and use this information responsibly.
of Personal Information
Any information you provide to us at this site when you establish or update
an account, shop online or request information (i.e. name, address, e-mail
address, telephone number and credit card information), is maintained
in private files on our secure Web server and our internal systems only.
is used only to enable us to deliver services to you. We do not sell,
rent or trade your e-mail address or other details to any third parties.
you have a complaint about our products or service, we simply ask that
you contact us by letter, email, or fax using the contact details above.
We will contact you within one business day and endeavour to resolve any
problem that you may have. Should you feel that the problem has not been
resolved to your satisfaction then we suggest that you contact either
the Jewelers Association of Australia
or the Western Australian Department
of Consumer Protection for independent resolution.
Law and Jurisdiction
transactions on this website shall be deemed to have taken place in and
under the laws of Western Australia.
For your convenience, our website may contain links to other sites. Please
note that we are not responsible for the privacy practices or the content
of these Web sites.